Visitor Management System

SCOPE OF WORK

• ID VALIDATION
  • The visitor management system should not be restricted to taking pictures of licenses or other photo identification documents.
  • You should be able to scan the barcodes as well. Proper barcode scanning will guarantee the authenticity of the ID and that the system registers the relevant information.
• PRE-REGISTRATION
  • If you host events on a large scale or have a large number of people visiting your premises, your visitor management system requires the pre-registration feature.
  • Visitors can register themselves in advance, and the system will maintain records of the same.
  • The pre-registration feature ensures fast processing and will ensure visitors pass the excluded parties’ check before they enter the premises.
• EMERGENCY NOTIFICATIONS
  • In emergencies and denials, it is vital to get the message across as soon as possible.
  • Visitor management with this feature is instrumental in such situations.
  • Any emergency, be it the front desk or any other checkpoint on the premises, the visitor management system will alter staff and send a notification.
  • Depending on the seriousness of the situation, you can assign the right staff or employee to handle the situation.
• CUSTOMER SERVICE

  Often overlooked, the level of customer service offered by a visitor management system is of utmost importance. No matter how good the features are, if the customer service is poor, you can’t enjoy the full features of the VMS. What are the key signs indicating a company with good customer service? SO WE PROVIDE BEST SERVICE OF VMS :

  • Direct customer service number.
  • Email support.
  • Support Ticket System.
  • Live chat.
• DESIGN USER-FRIENDLY EXPERIENCES
  • While basic Visitor Management solutions allow for quick check-in experiences, great Visitor Management solutions offer additional complex system functionalities without compromising the User Interface (UI).
  • Integrating brand logos and colour schemes into the front-end of a Visitor Management solution can speak volumes when assessing the brand enhancing effects of a unique first impression for visitors.
  • Additionally, as the first point-of-contact new arrivals on site, workflows should provide simple, fast and efficient User Experiences (UX), this can be achieved by integrating multiple language options for different solution deployment locations, catering to visitors of different nationalities.
• GLOBAL SCALABILITY
  • With so many current Visitor Management providers focusing on the needs of small and medium enterprises, most Visitor Management solutions on the market currently lack the scalability required to adequately serve organisations that are global in size.
  • To protect and future-proof against a Visitor Management investment, we suggest decision makers select a solution with centralised database functions and rapid scalability capabilities.
  • A web-based solution allows for remote system management and ensures global and regional data policies can be enforced if required.
• CUSTOMIZE VISITOR BADGES
  • The final stage of a Visitor Management solutions check-in process is the badge printing. Regardless of whether a visitor pre-registers or completes the check-in on arrival, customised ID badges can be printed in seconds as part of a modern Visitor Management solution.
  • In some cases where Access Control integrations have been made, ID badges can be scanned at control points to gain access to zones that have been configured to grant authorisation.